Selling Us Down the River

Thames Water is the UK's largest privatised water company. Although this monopoly has already charged its customers for the work, it's completely failed to complete more than 100 promised upgrades to its aging treatment systems. Thames Water would rather like to charge its customers again (https://www.theguardian.com/business/article/2024/jul/10/thames-water-fails-to-complete-108-upgrades-ageing-sewage-works-legal-pollution-limits). Thames Water wants the regulator (Ofwat) to agree much higher charges for its 'services'. Whilst they are at it, could Ofwat also fine them much less for the increasing number of pollution events? This is clearly beyond a joke. The only 'service' actually provided by Thames Water, appears to be maximising the money it gives to its shareholders and CEO.